Cancellation and Refund Policy

At Al Riaz Academy, we aim to be fair and transparent with our students and parents regarding fees, cancellations, and refunds. Please read this policy carefully before making any payment.

General Fee Policy

Fees paid for admission, tuition, or short courses are generally non-refundable, as they are used to reserve your seat, prepare study material, and allocate teaching resources for the enrolled subjects or course.

Refund Eligibility

Refunds may be considered only in the following situations:

1. Duplicate or Excess Payment
If a student or parent accidentally pays the fee twice, or pays more than the amount mentioned on the fee voucher, the excess amount will be refunded or adjusted in the next month’s fee upon verification.

2. Class Cancelled by the Academy
If Al Riaz Academy cancels a class, course, or subject after fee payment and is unable to provide an alternative, the paid fee for that specific class or subject will be refunded in full.

3. Admission Not Approved
If a submitted admission is not approved by the academy after fee payment (for any reason), the full fee will be refunded to the student.

Non-Refundable Situations

Fees will not be refunded in the following cases:

• If a student voluntarily withdraws from a class or course after classes have started
• If a student is removed due to violation of academy rules, misconduct, or disciplinary action, as outlined in our Rules & Policies
• If a student stops attending classes without formal withdrawal notice
• Registration or processing charges, where applicable, are non-refundable under any circumstance

Short Courses Refund Policy

For short courses (such as Computer, Graphic Designing, or other skill-based programs), no refund will be issued once the course has started, as course material and instructor time are allocated in advance. If a student is unable to continue due to a valid reason, a request for a course transfer to a future batch may be considered on a case-by-case basis.

How to Request a Refund

To request a refund (where applicable), please:

1. Contact the academy directly via phone or WhatsApp at +92 328 0415402
2. Provide your fee voucher, payment proof, and reason for the refund request
3. Allow our administration 5 to 7 working days to review and process eligible refund requests

Approved refunds will be processed through the same payment method used originally (JazzCash, EasyPaisa, or bank transfer), unless otherwise agreed.

Withdrawal and Fee Clearance

As mentioned in our Rules & Policies, students wishing to withdraw must provide at least one month’s advance notice. All outstanding dues must be cleared before withdrawal is finalized. Withdrawal does not entitle a student to a refund of fees already paid for the current month or course.

Changes to This Policy

Al Riaz Academy reserves the right to update this Refund & Cancellation Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Us

For any questions regarding refunds or cancellations, please contact us:

Al Riaz Academy
Chak # 402, J.B Abdullah Pur (Virkan), Toba Tek Singh, Punjab, Pakistan
Phone: +92 328 0415402
Email: info@alriazacademy.com